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Hassle-free returns. 30-days postage paid returns

Frequently Asked Questions

1. Are all the rugs handmade?

Yes, every rug is 100% handmade by skilled artisans using premium natural materials.

2. Does Restoration and Renovation offer custom rug orders?

Absolutely! You can choose the size, shape, color, and design to perfectly match your space.

3. What is the return policy?

We offer a hassle-free 30-day return policy with postage-paid returns for a smooth and worry-free experience.

4. Is shipping free on all orders?

Yes, free shipping is provided on all orders with no minimum purchase required — available across all U.S. states and the U.K.

5. Are the rugs eco-friendly and pet-friendly?

Yes, rugs are crafted with natural fibers, making them sustainable, eco-friendly, and safe for pets and families.

6. How long does delivery usually take?

Most orders are delivered within 7-14 business days, along with tracking updates for your peace of mind.